At Image Square Print & Graphics Santa Monica, we make every effort to print your order as quickly as possible. The listed production times are estimates and do not secure or guarantee a deadline unless otherwise specified by your Image Square Print & Graphics Sales Representative.

The following items describe our online printing solutions and terms for this order:

Unless otherwise expressly agreed in writing, all goods are sold upon the following terms and conditions to the exclusion of any terms and conditions of the Purchaser and no agent or representative of “Image Square Print & Graphics” (The Company) has any authority to vary or omit, part of or all of, these conditions. Acceptance of delivery of the goods shall constitute acceptance of these terms. Since each order is unique to the customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit.

  1. The customer must notify “Image Square Print & Graphics” within 5 business days of order acceptance to notify any defects discovered in the ordered product or the claim will be denied. In order to receive replacement Customers must return 100% of the received product within 15 days (at their own expense) from the time when the ordered product delivery was taken.
  2. All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including those orders that are returned for any reason.
  3. Any deficiency in the quantity of product delivered or transportation damage at the time of delivery shall be notified to the Company immediately upon receipt. Acknowledgment of the delivery shall be deemed to be acceptance of the quantities as set out by the invoice and that the product has not suffered from transportation damage.
  4. “Image Square Print & Graphics” will make good at its option by repair or replacement any articles sold by it which, within 5 working days after delivery, are shown to “Image Square Print & Graphics” satisfaction to have been, at the time of delivery, defective where such defect is solely attributable to defective workmanship, materials or manufacture provided that:
    (i) “Image Square Print & Graphics” is immediately notified upon detection; and
    (ii) no defect is caused by wilful damage, negligence, incorrect storage or application, incorrect use, movement, installation or assembly (except by “Image Square Print & Graphics”, its servants or its agents) or defects caused by fair wear and tear; and
    (iii) if required by “Image Square Print & Graphics” the goods are returned to “Image Square Print & Graphics” within one month of the discovery of the defect.

    The warranty contained in this Condition is the ONLY express warranty given by “Image Square Print & Graphics”. All other conditions, representations, terms, and warranties as to the fitness or quality of the goods supplied for any purpose, whether express or implied, whether statutory or otherwise and whether verbal or in writing are hereby excluded and negatived to the full extent permitted by law in each case.

  5. Subject only to the provisions of Condition 3 the Company hereby excludes to the full extent allowed by law all liability of any kind whatsoever to the purchaser or any other party for any loss, damage or loss sustained or incurred by the purchaser or any other party in consequence of or resulting by, directly or indirectly, the supply of, use of, or performance of any products or services for whatever reason whether arising out of any breach by “Image Square Print & Graphics” of any contract incorporating these Conditions or negligent or wrongful acts by “Image Square Print & Graphics” or its servants or its agents in connection with its products and or its services and limits any liability that it might nevertheless have to a maximum amount being the invoiced price of the products or services in question.
  6. No goods may be returned to “Image Square Print & Graphics” without the “Image Square Print & Graphics” prior written consent.
  7. “Image Square Print & Graphics” reserves the right to declare void any warranty claim where the claimant does not extend to the Company a reasonable opportunity to fully inspect the product, application, and circumstances of the product.
  8. “Image Square Print & Graphics” will use its best endeavors to deliver at the time stated and all delivery dates shall be regarded at best as estimates only. The purchaser must accept the actual delivery date and “Image Square Print & Graphics” shall not be liable for any losses, costs, damages, or expenses suffered by the purchaser or any other party as a result of any delivery in delivery.
  9. Unless otherwise agreed between Purchaser and “Image Square Print & Graphics”, payment in full is due within 30 days after delivery. Failure to make due payments in respect of deliveries or installments under this or any other contract with “Image Square Print & Graphics” shall entitle “Image Square Print & Graphics” to delay, suspend or cancel deliveries in whole or in part at its option.
  10. For so long as any amounts remain owing to “Image Square Print & Graphics”, title to and property in the goods shall remain in “Image Square Print & Graphics” and shall not pass to the purchaser. All goods which remain the property of “Image Square Print & Graphics” will be held by the purchaser on behalf of “Image Square Print & Graphics” in a fiduciary capacity and shall be stored separately from all other goods. At any time after the due date for payment of any account owing from the purchaser to “Image Square Print & Graphics” and so long as such amounts have not been received by “Image Square Print & Graphics” in full, “Image Square Print & Graphics” at the purchaser’s expense shall be entitled to require the purchaser to return to “Image Square Print & Graphics” and shall have the right to enter the buyer’s premises or where the goods are stored and remove therefrom all goods which remain the property of “Image Square Print & Graphics”.
  11. “Image Square Print & Graphics” will not be liable for breach of contract arising from or caused by, directly or indirectly, force majeure, war, strikes, riots, and civil commotions and natural disasters.
  12. Any order that has been accepted by”Image Square Print & Graphics” may not be reduced or canceled after acceptance without the agreement of “Image Square Print & Graphics” in writing.